Understanding Gen Z shoppers' interaction with customer-service robots: a cognitive-affective-normative perspective

Research article (International Journal of Retail & Distribution Management, 2024) · cited 22× · AI/ML
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Understanding Gen Z shoppers' interaction with customer-service robots: a cognitive-affective-normative perspective

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Understanding Gen Z shoppers' interaction with customer-service robots: a cognitive-affective-normative perspective is a scholarly article[1].

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  • Understanding Gen Z shoppers' interaction with customer-service robots: a cognitive-affective-normative perspective's instance of is recorded as scholarly article[2].

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APA 4ort.xyz Knowledge Graph. (2026). Understanding Gen Z shoppers' interaction with customer-service robots: a cognitive-affective-normative perspective. Retrieved May 24, 2026, from https://4ort.xyz/entity/understanding-gen-z-shoppers-interaction-with-customer-service-robots-a-cognitive-affective-normative-perspective
MLA “Understanding Gen Z shoppers' interaction with customer-service robots: a cognitive-affective-normative perspective.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/understanding-gen-z-shoppers-interaction-with-customer-service-robots-a-cognitive-affective-normative-perspective.
BibTeX @misc{4ortxyz_understanding-gen-z-shoppers-interaction-with-customer-service-robots-a-cognitive-affective-normative-perspective_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Understanding Gen Z shoppers' interaction with customer-service robots: a cognitive-affective-normative perspective}}, year = {2026}, url = {https://4ort.xyz/entity/understanding-gen-z-shoppers-interaction-with-customer-service-robots-a-cognitive-affective-normative-perspective}, note = {Accessed: 2026-05-24}}
LLM prompt According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Understanding Gen Z shoppers' interaction with customer-service robots: a cognitive-affective-normative perspective — https://4ort.xyz/entity/understanding-gen-z-shoppers-interaction-with-customer-service-robots-a-cognitive-affective-normative-perspective (retrieved 2026-05-24)

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