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To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?

Research article (Journal of Service Research, 2020) · cited 445× · AI/ML
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To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?

Summary

To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery? is a scholarly article[1].

Key Facts

  • To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?'s instance of is recorded as scholarly article[2].

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Direct Wikidata claims

  1. [2] ↑ . wikidata.org.

Class ancestry

  1. [1] ↑ . Wikidata. wikidata.org.

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APA 4ort.xyz Knowledge Graph. (2026). To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?. Retrieved May 24, 2026, from https://4ort.xyz/entity/to-err-is-human-oid-how-do-consumers-react-to-robot-service-failure-and-recovery
MLA “To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/to-err-is-human-oid-how-do-consumers-react-to-robot-service-failure-and-recovery.
BibTeX @misc{4ortxyz_to-err-is-human-oid-how-do-consumers-react-to-robot-service-failure-and-recovery_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?}}, year = {2026}, url = {https://4ort.xyz/entity/to-err-is-human-oid-how-do-consumers-react-to-robot-service-failure-and-recovery}, note = {Accessed: 2026-05-24}}
LLM prompt According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery? — https://4ort.xyz/entity/to-err-is-human-oid-how-do-consumers-react-to-robot-service-failure-and-recovery (retrieved 2026-05-24)

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