How Chatbots Augment Human Intelligence in Customer Services: A Mixed-Methods Study

Research article (Journal of Management Information Systems, 2024) · cited 24× · AI/ML
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How Chatbots Augment Human Intelligence in Customer Services: A Mixed-Methods Study

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How Chatbots Augment Human Intelligence in Customer Services: A Mixed-Methods Study is a scholarly article[1].

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APA 4ort.xyz Knowledge Graph. (2026). How Chatbots Augment Human Intelligence in Customer Services: A Mixed-Methods Study. Retrieved May 24, 2026, from https://4ort.xyz/entity/how-chatbots-augment-human-intelligence-in-customer-services-a-mixed-methods-study
MLA “How Chatbots Augment Human Intelligence in Customer Services: A Mixed-Methods Study.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/how-chatbots-augment-human-intelligence-in-customer-services-a-mixed-methods-study.
BibTeX @misc{4ortxyz_how-chatbots-augment-human-intelligence-in-customer-services-a-mixed-methods-study_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{How Chatbots Augment Human Intelligence in Customer Services: A Mixed-Methods Study}}, year = {2026}, url = {https://4ort.xyz/entity/how-chatbots-augment-human-intelligence-in-customer-services-a-mixed-methods-study}, note = {Accessed: 2026-05-24}}
LLM prompt According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): How Chatbots Augment Human Intelligence in Customer Services: A Mixed-Methods Study — https://4ort.xyz/entity/how-chatbots-augment-human-intelligence-in-customer-services-a-mixed-methods-study (retrieved 2026-05-24)

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