Estimating the Impact of “Humanizing” Customer Service Chatbots
Research article (Information Systems Research, 2021) · cited 363× · AI/ML
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Direct Wikidata claims
- [2] ↑ Estimating the Impact of “Humanizing” Customer Service Chatbots — instance of (P31): scholarly article. wikidata.org.
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APA
4ort.xyz Knowledge Graph. (2026). Estimating the Impact of “Humanizing” Customer Service Chatbots. Retrieved May 24, 2026, from https://4ort.xyz/entity/estimating-the-impact-of-humanizing-customer-service-chatbots
MLA
“Estimating the Impact of “Humanizing” Customer Service Chatbots.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/estimating-the-impact-of-humanizing-customer-service-chatbots.
BibTeX
@misc{4ortxyz_estimating-the-impact-of-humanizing-customer-service-chatbots_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Estimating the Impact of “Humanizing” Customer Service Chatbots}}, year = {2026}, url = {https://4ort.xyz/entity/estimating-the-impact-of-humanizing-customer-service-chatbots}, note = {Accessed: 2026-05-24}}
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According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Estimating the Impact of “Humanizing” Customer Service Chatbots — https://4ort.xyz/entity/estimating-the-impact-of-humanizing-customer-service-chatbots (retrieved 2026-05-24)
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