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Do chatbots establish “humanness” in the customer purchase journey? An investigation through explanatory sequential design
Research article (Psychology and Marketing, 2023) · cited 68× · AI/ML
Do chatbots establish “humanness” in the customer purchase journey? An investigation through explanatory sequential design
Summary
Do chatbots establish “humanness” in the customer purchase journey? An investigation through explanatory sequential design is a scholarly article[1].
Key Facts
Do chatbots establish “humanness” in the customer purchase journey? An investigation through explanatory sequential design's instance of is recorded as scholarly article[2].
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APA4ort.xyz Knowledge Graph. (2026). Do chatbots establish “humanness” in the customer purchase journey? An investigation through explanatory sequential design. Retrieved May 24, 2026, from https://4ort.xyz/entity/do-chatbots-establish-humanness-in-the-customer-purchase-journey-an-investigation-through-explanatory-sequential-design
MLA“Do chatbots establish “humanness” in the customer purchase journey? An investigation through explanatory sequential design.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/do-chatbots-establish-humanness-in-the-customer-purchase-journey-an-investigation-through-explanatory-sequential-design.
BibTeX@misc{4ortxyz_do-chatbots-establish-humanness-in-the-customer-purchase-journey-an-investigation-through-explanatory-sequential-design_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Do chatbots establish “humanness” in the customer purchase journey? An investigation through explanatory sequential design}}, year = {2026}, url = {https://4ort.xyz/entity/do-chatbots-establish-humanness-in-the-customer-purchase-journey-an-investigation-through-explanatory-sequential-design}, note = {Accessed: 2026-05-24}}
LLM promptAccording to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Do chatbots establish “humanness” in the customer purchase journey? An investigation through explanatory sequential design — https://4ort.xyz/entity/do-chatbots-establish-humanness-in-the-customer-purchase-journey-an-investigation-through-explanatory-sequential-design (retrieved 2026-05-24)
