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customer relationship management

process of managing interactions with customers
Thing type_of_management Q485643
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Summary

customer relationship management is a type of management[1]. It ranks in the top 3% of type of management entities by monthly Wikipedia readership (8,415 views/month).[2]

Key Facts

  • Field of work: customer relations[3]
  • Subclass of: management[4], economic activity[5]
  • Part of: business administration[6], business informatics[7], electronic business[8]
  • Commons category: Customer relationship management[9]
  • Topic's main category: Category:Customer relationship management[10]
  • Different from: PR Platform[11]

Why It Matters

customer relationship management has Wikipedia articles in 29 language editions, a strong signal of global cultural recognition.[12] It is known by 86 alternative names across languages and contexts.[13]

Related Entities

AT GO business administration Cerillion Epesi FUBYTE HubSpot Imene Ben Yahia InsideView lempire SaS Levitate management Mightycause Nedra Bahri Ammari OnePageCRM Oracle Advertising and Customer Experience Pipedrive PolyAnalyst Really Simple Systems Redian Software Global RightNow Technologies Salesforce Vtiger Zolmi

References

Programmatic citations — every numbered marker resolves to a verifiable graph row below.

Direct Wikidata claims

  1. [3] ↑ . wikidata.org.
  2. [4] ↑ . wikidata.org.
  3. [5] ↑ . wikidata.org.
  4. [6] ↑ . wikidata.org.
  5. [7] ↑ . wikidata.org.
  6. [8] ↑ . wikidata.org.
  7. [9] ↑ . wikidata.org.
  8. [10] ↑ . wikidata.org.
  9. [11] ↑ . wikidata.org.

Class ancestry

  1. [1] ↑ . Wikidata. wikidata.org.

Aggregate / graph-position facts

  1. [2] ↑ . Wikimedia Foundation. dumps.wikimedia.org.
  2. [12] ↑ . Wikidata sitelinks. wikidata.org.
  3. [13] ↑ . Wikidata aliases. wikidata.org.

📑 Cite this page

Use these citations when quoting this entity in research, articles, AI prompts, or wherever provenance matters. We aggregate Wikidata + Wikipedia + authoritative open-data sources; the stitched, scored, cross-referenced view is what 4ort.xyz contributes.

APA 4ort.xyz Knowledge Graph. (2026). customer relationship management. Retrieved October 14, 2026, from https://4ort.xyz/entity/customer-relationship-management
MLA “customer relationship management.” 4ort.xyz Knowledge Graph, 4ort.xyz, 14 Oct. 2026, https://4ort.xyz/entity/customer-relationship-management.
BibTeX @misc{4ortxyz_customer-relationship-management_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{customer relationship management}}, year = {2026}, url = {https://4ort.xyz/entity/customer-relationship-management}, note = {Accessed: 2026-10-14}}
LLM prompt According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): customer relationship management — https://4ort.xyz/entity/customer-relationship-management (retrieved 2026-10-14)

Canonical URL: https://4ort.xyz/entity/customer-relationship-management · Last refreshed:

Edit History

Rolling log of changes to this entity's Wikidata record. Values shown reflect the current state of each edited property — follow the history link to see the precise diff for any edit.

  1. 14w ago · Nyuhn · 2026-07-10 view diff on Wikidata ↗
    P14541 → 3SWbuD
    "/* wbeditentity-update:0| */ QuickStatements 3.0 [[:toollabs:qs-dev/batch/40849|batch #40849]]: ZGBK ID"
  2. 15w ago · UndueMarmot · 2026-07-01 view diff on Wikidata ↗
    Said to be the same as → Q11830691
    "/* wbsetclaim-create:2||1 */ Said to be the same as: Customer-Experience-Management"
  3. 18w ago · Jindřich Rubeš · 2026-06-12 view diff on Wikidata ↗
    Svkkl authority id → h0007472-rizeni-vztahu-se-zakazniky
    "/* wbcreateclaim-create:1| */ Svkkl authority id: h0007472-rizeni-vztahu-se-zakazniky, [[:toollabs:quickstatements/#/batch/259496|batch #259496]]"
  4. 21w ago · Twofivesixbot bot · 2026-05-20 view diff on Wikidata ↗
    Different from → PR Platform
    Part of → —
    Subclass of → —
    Instance of → type of management
    + 7 other properties edited (see Wikidata diff for full list)
    "/* wbsetclaim-update-qualifiers:1||1|15 */ Yso id: 8530, mv to monolingual text names on YSO statements"
Live feed via Wikidata EventStreams. New edits appear within minutes of being made on Wikidata.