Can a Machine Learn Through Customer Sentiment?: A Cost-Aware Approach to Predict Support Ticket Escalations

Research article (IEEE Software, 2019) · cited 13× · AI/ML
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Can a Machine Learn Through Customer Sentiment?: A Cost-Aware Approach to Predict Support Ticket Escalations

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Can a Machine Learn Through Customer Sentiment?: A Cost-Aware Approach to Predict Support Ticket Escalations is a scholarly article[1].

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  • Can a Machine Learn Through Customer Sentiment?: A Cost-Aware Approach to Predict Support Ticket Escalations's instance of is recorded as scholarly article[2].

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APA 4ort.xyz Knowledge Graph. (2026). Can a Machine Learn Through Customer Sentiment?: A Cost-Aware Approach to Predict Support Ticket Escalations. Retrieved May 24, 2026, from https://4ort.xyz/entity/can-a-machine-learn-through-customer-sentiment-a-cost-aware-approach-to-predict-support-ticket-escalations
MLA “Can a Machine Learn Through Customer Sentiment?: A Cost-Aware Approach to Predict Support Ticket Escalations.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/can-a-machine-learn-through-customer-sentiment-a-cost-aware-approach-to-predict-support-ticket-escalations.
BibTeX @misc{4ortxyz_can-a-machine-learn-through-customer-sentiment-a-cost-aware-approach-to-predict-support-ticket-escalations_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Can a Machine Learn Through Customer Sentiment?: A Cost-Aware Approach to Predict Support Ticket Escalations}}, year = {2026}, url = {https://4ort.xyz/entity/can-a-machine-learn-through-customer-sentiment-a-cost-aware-approach-to-predict-support-ticket-escalations}, note = {Accessed: 2026-05-24}}
LLM prompt According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Can a Machine Learn Through Customer Sentiment?: A Cost-Aware Approach to Predict Support Ticket Escalations — https://4ort.xyz/entity/can-a-machine-learn-through-customer-sentiment-a-cost-aware-approach-to-predict-support-ticket-escalations (retrieved 2026-05-24)

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