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What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry

Research article (Computers in Human Behavior, 2021) · cited 796× · AI/ML
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What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry

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What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry is a scholarly article[1].

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  • What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry's instance of is recorded as scholarly article[2].

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Direct Wikidata claims

  1. [2] ↑ . wikidata.org.

Class ancestry

  1. [1] ↑ . Wikidata. wikidata.org.

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APA 4ort.xyz Knowledge Graph. (2026). What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry. Retrieved May 24, 2026, from https://4ort.xyz/entity/what-makes-an-ai-device-human-like-the-role-of-interaction-quality-empathy-and-perceived-psychological-anthropomorphic-c
MLA “What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/what-makes-an-ai-device-human-like-the-role-of-interaction-quality-empathy-and-perceived-psychological-anthropomorphic-c.
BibTeX @misc{4ortxyz_what-makes-an-ai-device-human-like-the-role-of-interaction-quality-empathy-and-perceived-psychological-anthropomorphic-c_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry}}, year = {2026}, url = {https://4ort.xyz/entity/what-makes-an-ai-device-human-like-the-role-of-interaction-quality-empathy-and-perceived-psychological-anthropomorphic-c}, note = {Accessed: 2026-05-24}}
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