Toward a goal-oriented view of customer journeys
Research article (Journal of service management, 2020) · cited 59× · AI/ML
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Direct Wikidata claims
- [2] ↑ Toward a goal-oriented view of customer journeys — instance of (P31): scholarly article. wikidata.org.
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APA
4ort.xyz Knowledge Graph. (2026). Toward a goal-oriented view of customer journeys. Retrieved May 24, 2026, from https://4ort.xyz/entity/toward-a-goal-oriented-view-of-customer-journeys
MLA
“Toward a goal-oriented view of customer journeys.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/toward-a-goal-oriented-view-of-customer-journeys.
BibTeX
@misc{4ortxyz_toward-a-goal-oriented-view-of-customer-journeys_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Toward a goal-oriented view of customer journeys}}, year = {2026}, url = {https://4ort.xyz/entity/toward-a-goal-oriented-view-of-customer-journeys}, note = {Accessed: 2026-05-24}}
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According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Toward a goal-oriented view of customer journeys — https://4ort.xyz/entity/toward-a-goal-oriented-view-of-customer-journeys (retrieved 2026-05-24)
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