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Service journey quality: conceptualization, measurement and customer outcomes

Research article (Journal of service management, 2021) · cited 60× · AI/ML
academia openalex:W3167104920
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Service journey quality: conceptualization, measurement and customer outcomes

Summary

Service journey quality: conceptualization, measurement and customer outcomes is a scholarly article[1].

Key Facts

  • Service journey quality: conceptualization, measurement and customer outcomes's instance of is recorded as scholarly article[2].

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Direct Wikidata claims

  1. [2] ↑ . wikidata.org.

Class ancestry

  1. [1] ↑ . Wikidata. wikidata.org.

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APA 4ort.xyz Knowledge Graph. (2026). Service journey quality: conceptualization, measurement and customer outcomes. Retrieved May 24, 2026, from https://4ort.xyz/entity/service-journey-quality-conceptualization-measurement-and-customer-outcomes
MLA “Service journey quality: conceptualization, measurement and customer outcomes.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/service-journey-quality-conceptualization-measurement-and-customer-outcomes.
BibTeX @misc{4ortxyz_service-journey-quality-conceptualization-measurement-and-customer-outcomes_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Service journey quality: conceptualization, measurement and customer outcomes}}, year = {2026}, url = {https://4ort.xyz/entity/service-journey-quality-conceptualization-measurement-and-customer-outcomes}, note = {Accessed: 2026-05-24}}
LLM prompt According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Service journey quality: conceptualization, measurement and customer outcomes — https://4ort.xyz/entity/service-journey-quality-conceptualization-measurement-and-customer-outcomes (retrieved 2026-05-24)

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