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Predicting Customer Satisfaction in Customer Support Conversations in Social Media Using Affective Features

Research article (Proceedings of the 2016 Conference on User Modeling Adaptation and Personalization, 2016) · cited 33× · AI/ML
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Summary

Predicting Customer Satisfaction in Customer Support Conversations in Social Media Using Affective Features is a scholarly article[1].

Key Facts

  • Predicting Customer Satisfaction in Customer Support Conversations in Social Media Using Affective Features's instance of is recorded as scholarly article[2].

References

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Direct Wikidata claims

  1. [2] ↑ . wikidata.org.

Class ancestry

  1. [1] ↑ . Wikidata. wikidata.org.

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APA 4ort.xyz Knowledge Graph. (2026). Predicting Customer Satisfaction in Customer Support Conversations in Social Media Using Affective Features. Retrieved May 24, 2026, from https://4ort.xyz/entity/predicting-customer-satisfaction-in-customer-support-conversations-in-social-media-using-affective-features
MLA “Predicting Customer Satisfaction in Customer Support Conversations in Social Media Using Affective Features.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/predicting-customer-satisfaction-in-customer-support-conversations-in-social-media-using-affective-features.
BibTeX @misc{4ortxyz_predicting-customer-satisfaction-in-customer-support-conversations-in-social-media-using-affective-features_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Predicting Customer Satisfaction in Customer Support Conversations in Social Media Using Affective Features}}, year = {2026}, url = {https://4ort.xyz/entity/predicting-customer-satisfaction-in-customer-support-conversations-in-social-media-using-affective-features}, note = {Accessed: 2026-05-24}}
LLM prompt According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Predicting Customer Satisfaction in Customer Support Conversations in Social Media Using Affective Features — https://4ort.xyz/entity/predicting-customer-satisfaction-in-customer-support-conversations-in-social-media-using-affective-features (retrieved 2026-05-24)

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