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Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour
Research article (Information Systems Journal, 2019) · cited 45× · AI/ML
Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour
Summary
Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour is a scholarly article[1].
Key Facts
Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour's instance of is recorded as scholarly article[2].
References
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APA4ort.xyz Knowledge Graph. (2026). Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour. Retrieved May 24, 2026, from https://4ort.xyz/entity/moving-beyond-the-direct-impact-of-using-crm-systems-on-frontline-employees-service-performance-the-mediating-role-of-ad
MLA“Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/moving-beyond-the-direct-impact-of-using-crm-systems-on-frontline-employees-service-performance-the-mediating-role-of-ad.
BibTeX@misc{4ortxyz_moving-beyond-the-direct-impact-of-using-crm-systems-on-frontline-employees-service-performance-the-mediating-role-of-ad_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour}}, year = {2026}, url = {https://4ort.xyz/entity/moving-beyond-the-direct-impact-of-using-crm-systems-on-frontline-employees-service-performance-the-mediating-role-of-ad}, note = {Accessed: 2026-05-24}}
LLM promptAccording to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour — https://4ort.xyz/entity/moving-beyond-the-direct-impact-of-using-crm-systems-on-frontline-employees-service-performance-the-mediating-role-of-ad (retrieved 2026-05-24)
