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May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human-likeness
Research article (Journal of Retailing and Consumer Services, 2022) · cited 102× · AI/ML
May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human-likeness
Summary
May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human-likeness is a scholarly article[1].
Key Facts
May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human-likeness's instance of is recorded as scholarly article[2].
References
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Use these citations when quoting this entity in research, articles, AI prompts, or wherever provenance matters. We aggregate Wikidata + Wikipedia + authoritative open-data sources; the stitched, scored, cross-referenced view is what 4ort.xyz contributes.
APA4ort.xyz Knowledge Graph. (2026). May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human-likeness. Retrieved May 24, 2026, from https://4ort.xyz/entity/may-robots-be-held-responsible-for-service-failure-and-recovery-the-role-of-robot-service-provider-agents-human-likeness
MLA“May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human-likeness.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/may-robots-be-held-responsible-for-service-failure-and-recovery-the-role-of-robot-service-provider-agents-human-likeness.
BibTeX@misc{4ortxyz_may-robots-be-held-responsible-for-service-failure-and-recovery-the-role-of-robot-service-provider-agents-human-likeness_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human-likeness}}, year = {2026}, url = {https://4ort.xyz/entity/may-robots-be-held-responsible-for-service-failure-and-recovery-the-role-of-robot-service-provider-agents-human-likeness}, note = {Accessed: 2026-05-24}}
LLM promptAccording to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human-likeness — https://4ort.xyz/entity/may-robots-be-held-responsible-for-service-failure-and-recovery-the-role-of-robot-service-provider-agents-human-likeness (retrieved 2026-05-24)
