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Integrating fuzzy Kano model with importance-performance analysis to identify the key determinants of customer retention for airline services
Research article (Journal of Industrial and Production Engineering, 2016) · cited 21× · AI/ML
Integrating fuzzy Kano model with importance-performance analysis to identify the key determinants of customer retention for airline services
Summary
Integrating fuzzy Kano model with importance-performance analysis to identify the key determinants of customer retention for airline services is a scholarly article[1].
Key Facts
Integrating fuzzy Kano model with importance-performance analysis to identify the key determinants of customer retention for airline services's instance of is recorded as scholarly article[2].
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APA4ort.xyz Knowledge Graph. (2026). Integrating fuzzy Kano model with importance-performance analysis to identify the key determinants of customer retention for airline services. Retrieved May 24, 2026, from https://4ort.xyz/entity/integrating-fuzzy-kano-model-with-importance-performance-analysis-to-identify-the-key-determinants-of-customer-retention
MLA“Integrating fuzzy Kano model with importance-performance analysis to identify the key determinants of customer retention for airline services.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/integrating-fuzzy-kano-model-with-importance-performance-analysis-to-identify-the-key-determinants-of-customer-retention.
BibTeX@misc{4ortxyz_integrating-fuzzy-kano-model-with-importance-performance-analysis-to-identify-the-key-determinants-of-customer-retention_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Integrating fuzzy Kano model with importance-performance analysis to identify the key determinants of customer retention for airline services}}, year = {2026}, url = {https://4ort.xyz/entity/integrating-fuzzy-kano-model-with-importance-performance-analysis-to-identify-the-key-determinants-of-customer-retention}, note = {Accessed: 2026-05-24}}
LLM promptAccording to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Integrating fuzzy Kano model with importance-performance analysis to identify the key determinants of customer retention for airline services — https://4ort.xyz/entity/integrating-fuzzy-kano-model-with-importance-performance-analysis-to-identify-the-key-determinants-of-customer-retention (retrieved 2026-05-24)