Home ›
Entities
› academia
› Impact of IT Infrastructure on Customer Service Performance: The Role of Micro-IT Capabilities and Online Customer Engagement
Impact of IT Infrastructure on Customer Service Performance: The Role of Micro-IT Capabilities and Online Customer Engagement
Research article (Journal of the Association for Information Systems, 2015) · cited 19× · AI/ML
Impact of IT Infrastructure on Customer Service Performance: The Role of Micro-IT Capabilities and Online Customer Engagement
Summary
Impact of IT Infrastructure on Customer Service Performance: The Role of Micro-IT Capabilities and Online Customer Engagement is a scholarly article[1].
Key Facts
Impact of IT Infrastructure on Customer Service Performance: The Role of Micro-IT Capabilities and Online Customer Engagement's instance of is recorded as scholarly article[2].
References
Programmatic citations — every numbered marker resolves to a verifiable graph row below.
Use these citations when quoting this entity in research, articles, AI prompts, or wherever provenance matters. We aggregate Wikidata + Wikipedia + authoritative open-data sources; the stitched, scored, cross-referenced view is what 4ort.xyz contributes.
APA4ort.xyz Knowledge Graph. (2026). Impact of IT Infrastructure on Customer Service Performance: The Role of Micro-IT Capabilities and Online Customer Engagement. Retrieved May 24, 2026, from https://4ort.xyz/entity/impact-of-it-infrastructure-on-customer-service-performance-the-role-of-micro-it-capabilities-and-online-customer-engage
MLA“Impact of IT Infrastructure on Customer Service Performance: The Role of Micro-IT Capabilities and Online Customer Engagement.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/impact-of-it-infrastructure-on-customer-service-performance-the-role-of-micro-it-capabilities-and-online-customer-engage.
BibTeX@misc{4ortxyz_impact-of-it-infrastructure-on-customer-service-performance-the-role-of-micro-it-capabilities-and-online-customer-engage_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Impact of IT Infrastructure on Customer Service Performance: The Role of Micro-IT Capabilities and Online Customer Engagement}}, year = {2026}, url = {https://4ort.xyz/entity/impact-of-it-infrastructure-on-customer-service-performance-the-role-of-micro-it-capabilities-and-online-customer-engage}, note = {Accessed: 2026-05-24}}
LLM promptAccording to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Impact of IT Infrastructure on Customer Service Performance: The Role of Micro-IT Capabilities and Online Customer Engagement — https://4ort.xyz/entity/impact-of-it-infrastructure-on-customer-service-performance-the-role-of-micro-it-capabilities-and-online-customer-engage (retrieved 2026-05-24)
