How can organizational tolerance toward frontline employees’ errors help service recovery?

Research article (Journal of Personal Selling and Sales Management, 2021) · cited 10× · AI/ML

academia openalex:W4200521011

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How can organizational tolerance toward frontline employees’ errors help service recovery?

Summary

How can organizational tolerance toward frontline employees’ errors help service recovery? is a scholarly article^[1].

Key Facts

How can organizational tolerance toward frontline employees’ errors help service recovery?'s instance of is recorded as scholarly article^[2].

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Instance of scholarly article

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Authored by 2

Julien Cusin, Michaël Flacandji

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Julien Cusin, Michaël Flacandji

References

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Direct Wikidata claims

[2] ↑ How can organizational tolerance toward frontline employees’ errors help service recovery? — instance of (P31): scholarly article. wikidata.org.

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[1] ↑ How can organizational tolerance toward frontline employees’ errors help service recovery? is an instance of scholarly article (scholarly article) [P31, primary]. Wikidata. wikidata.org.

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APA

4ort.xyz Knowledge Graph. (2026). How can organizational tolerance toward frontline employees’ errors help service recovery?. Retrieved May 24, 2026, from https://4ort.xyz/entity/how-can-organizational-tolerance-toward-frontline-employees-errors-help-service-recovery

MLA

“How can organizational tolerance toward frontline employees’ errors help service recovery?.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/how-can-organizational-tolerance-toward-frontline-employees-errors-help-service-recovery.

BibTeX

@misc{4ortxyz_how-can-organizational-tolerance-toward-frontline-employees-errors-help-service-recovery_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{How can organizational tolerance toward frontline employees’ errors help service recovery?}}, year = {2026}, url = {https://4ort.xyz/entity/how-can-organizational-tolerance-toward-frontline-employees-errors-help-service-recovery}, note = {Accessed: 2026-05-24}}

LLM prompt

According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): How can organizational tolerance toward frontline employees’ errors help service recovery? — https://4ort.xyz/entity/how-can-organizational-tolerance-toward-frontline-employees-errors-help-service-recovery (retrieved 2026-05-24)

Canonical URL: https://4ort.xyz/entity/how-can-organizational-tolerance-toward-frontline-employees-errors-help-service-recovery · Last refreshed: May 24, 2026