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Does the Customer Matter Most? Exploring Strategic Frontline Employees’ Influence of Customers, the Internal Business Team, and External Business Partners
Research article (Journal of Marketing, 2015) · cited 171× · AI/ML
Does the Customer Matter Most? Exploring Strategic Frontline Employees’ Influence of Customers, the Internal Business Team, and External Business Partners
Summary
Does the Customer Matter Most? Exploring Strategic Frontline Employees’ Influence of Customers, the Internal Business Team, and External Business Partners is a scholarly article[1].
Key Facts
Does the Customer Matter Most? Exploring Strategic Frontline Employees’ Influence of Customers, the Internal Business Team, and External Business Partners's instance of is recorded as scholarly article[2].
References
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Use these citations when quoting this entity in research, articles, AI prompts, or wherever provenance matters. We aggregate Wikidata + Wikipedia + authoritative open-data sources; the stitched, scored, cross-referenced view is what 4ort.xyz contributes.
APA4ort.xyz Knowledge Graph. (2026). Does the Customer Matter Most? Exploring Strategic Frontline Employees’ Influence of Customers, the Internal Business Team, and External Business Partners. Retrieved May 24, 2026, from https://4ort.xyz/entity/does-the-customer-matter-most-exploring-strategic-frontline-employees-influence-of-customers-the-internal-business-team-
MLA“Does the Customer Matter Most? Exploring Strategic Frontline Employees’ Influence of Customers, the Internal Business Team, and External Business Partners.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/does-the-customer-matter-most-exploring-strategic-frontline-employees-influence-of-customers-the-internal-business-team-.
BibTeX@misc{4ortxyz_does-the-customer-matter-most-exploring-strategic-frontline-employees-influence-of-customers-the-internal-business-team-_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Does the Customer Matter Most? Exploring Strategic Frontline Employees’ Influence of Customers, the Internal Business Team, and External Business Partners}}, year = {2026}, url = {https://4ort.xyz/entity/does-the-customer-matter-most-exploring-strategic-frontline-employees-influence-of-customers-the-internal-business-team-}, note = {Accessed: 2026-05-24}}
LLM promptAccording to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Does the Customer Matter Most? Exploring Strategic Frontline Employees’ Influence of Customers, the Internal Business Team, and External Business Partners — https://4ort.xyz/entity/does-the-customer-matter-most-exploring-strategic-frontline-employees-influence-of-customers-the-internal-business-team- (retrieved 2026-05-24)
