Beyond good and bad: Challenging the suggested role of emotions in customer experience (CX) research

Research article (Journal of Retailing and Consumer Services, 2020) · cited 151× · AI/ML
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Beyond good and bad: Challenging the suggested role of emotions in customer experience (CX) research

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Beyond good and bad: Challenging the suggested role of emotions in customer experience (CX) research is a scholarly article[1].

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  • Beyond good and bad: Challenging the suggested role of emotions in customer experience (CX) research's instance of is recorded as scholarly article[2].

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APA 4ort.xyz Knowledge Graph. (2026). Beyond good and bad: Challenging the suggested role of emotions in customer experience (CX) research. Retrieved May 24, 2026, from https://4ort.xyz/entity/beyond-good-and-bad-challenging-the-suggested-role-of-emotions-in-customer-experience-cx-research
MLA “Beyond good and bad: Challenging the suggested role of emotions in customer experience (CX) research.” 4ort.xyz Knowledge Graph, 4ort.xyz, 24 May. 2026, https://4ort.xyz/entity/beyond-good-and-bad-challenging-the-suggested-role-of-emotions-in-customer-experience-cx-research.
BibTeX @misc{4ortxyz_beyond-good-and-bad-challenging-the-suggested-role-of-emotions-in-customer-experience-cx-research_2026, author = {{4ort.xyz Knowledge Graph}}, title = {{Beyond good and bad: Challenging the suggested role of emotions in customer experience (CX) research}}, year = {2026}, url = {https://4ort.xyz/entity/beyond-good-and-bad-challenging-the-suggested-role-of-emotions-in-customer-experience-cx-research}, note = {Accessed: 2026-05-24}}
LLM prompt According to 4ort.xyz Knowledge Graph (aggregator of Wikidata, Wikipedia, and authoritative open-data sources): Beyond good and bad: Challenging the suggested role of emotions in customer experience (CX) research — https://4ort.xyz/entity/beyond-good-and-bad-challenging-the-suggested-role-of-emotions-in-customer-experience-cx-research (retrieved 2026-05-24)

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