# Zendesk

> CRM company that builds customer support and sales software which aims for quick implementation and adaptation at scale

**Wikidata**: [Q15401349](https://www.wikidata.org/wiki/Q15401349)  
**Wikipedia**: [English](https://en.wikipedia.org/wiki/Zendesk)  
**Source**: https://4ort.xyz/entity/zendesk

## Summary
Zendesk is a CRM company that develops customer support and sales software, designed for quick implementation and adaptation at scale. Founded in 2007 in Copenhagen, it specializes in helping businesses streamline their customer service and sales operations with user-friendly tools.

## Key Facts
- Founded in 2007 in Copenhagen, Denmark.
- Headquartered in San Francisco, United States.
- Public company listed on the New York Stock Exchange (ticker: ZEN).
- Offers customer support and sales software for businesses.
- Has over 3,830 employees (as of 2020).
- Used by companies like Mapbox.
- Operates in multiple countries, including Serbia (as of 2023).
- Affiliated with Danish entrepreneur Mikkel Svane.
- Provides services through Zendesk Sell.
- Active on social media with verified accounts (e.g., Twitter: @zendesk).

## FAQs
### Q: What does Zendesk do?
A: Zendesk builds customer support and sales software designed for quick implementation and scalability, helping businesses manage their customer interactions efficiently.

### Q: Who founded Zendesk?
A: Zendesk was founded by Danish entrepreneur Mikkel Svane in 2007.

### Q: Where is Zendesk headquartered?
A: Zendesk is headquartered in San Francisco, United States.

### Q: How many employees does Zendesk have?
A: As of 2020, Zendesk had approximately 3,830 employees.

### Q: Is Zendesk publicly traded?
A: Yes, Zendesk is a public company listed on the New York Stock Exchange under the ticker symbol ZEN.

## Why It Matters
Zendesk plays a crucial role in the software industry by providing businesses with scalable customer support and sales solutions. Its software is designed to adapt quickly to different organizational needs, making it a popular choice for companies looking to improve their customer service operations. By offering tools that streamline communication and support processes, Zendesk helps businesses enhance customer satisfaction and operational efficiency. The company’s growth and adoption by companies like Mapbox highlight its impact on the customer relationship management (CRM) landscape. As a publicly traded company, Zendesk also contributes to the broader technology sector by driving innovation and providing value to its stakeholders.

## Notable For
- First to offer a unified platform for customer support and sales software.
- Scalable solutions that adapt quickly to business needs.
- Publicly traded on the New York Stock Exchange (NYSE: ZEN).
- Partnerships with companies like Mapbox.
- Expansion into multiple countries, including Serbia.
- Strong social media presence with verified accounts.

## Body
### Overview
Zendesk is a software company specializing in customer support and sales software. Founded in 2007 by Mikkel Svane in Copenhagen, it has since grown into a publicly traded company listed on the New York Stock Exchange under the ticker ZEN.

### Products and Services
Zendesk offers a range of products, including Zendesk Sell, designed to streamline customer support and sales operations. The company’s software is known for its scalability and ease of implementation, making it a popular choice for businesses of various sizes.

### Corporate Structure
Headquartered in San Francisco, Zendesk operates in multiple countries, including Serbia. The company has a strong presence on social media, with verified accounts on platforms like Twitter and Facebook.

### Financials and Growth
Zendesk has experienced significant growth, with over 3,830 employees as of 2020. The company is a member of the Business Software Alliance and has a strong financial presence, with an ISIN of US98936J1016.

### Legal and Compliance
Zendesk is incorporated as a Delaware corporation and has a legal entity identifier of 549300SLI6BN94BKKO36. The company complies with various regulations and is recognized by organizations like the Business Software Alliance.

### Social Media and Online Presence
Zendesk maintains active social media profiles, including Twitter (@zendesk) and Facebook (Zendesk). The company has a significant following, with over 109,410 followers on Twitter as of 2023.

### Industry Recognition
Zendesk is widely used by companies such as Mapbox and has a strong presence in the software industry. The company’s innovative solutions have earned it recognition and trust in the market.

## References

1. [Source](https://web.archive.org/web/20240406093257/https://www.bsa.org/membership)
2. [Source](https://www.netokracija.rs/zendesk-srbija-posao-211520)
3. [Source](https://craft.co/zendesk)
4. [Source](https://search.gleif.org/#/record/549300SLI6BN94BKKO36)
5. Global LEI Index
6. [Source](https://www.mapbox.com/legal/subprocessors)
7. Google Knowledge Graph
8. [Source](https://www.facebook.com/zendesk)
9. [Crunchbase](http://www.crunchbase.com/organization/zendesk)
10. Quora
11. [Zendesk Company Culture | Comparably](https://www.comparably.com/companies/zendesk)
12. [Zendesk Careers and Employment | Indeed.com](https://sg.indeed.com/cmp/Zendesk)