# Workplace ostracism and proactive customer service performance: A conservation of resources perspective

> Research article (International Journal of Hospitality Management, 2017) · cited 161× · AI/ML

**Wikidata**: [openalex:W2613525021](https://www.wikidata.org/wiki/openalex:W2613525021)  
**Source**: https://4ort.xyz/entity/workplace-ostracism-and-proactive-customer-service-performance-a-conservation-of-resources-perspective