# Workflow extraction for service operation using multiple unstructured trouble tickets

> Research article (NOMS 2016 - 2016 IEEE/IFIP Network Operations and Management Symposium, 2016) · cited 11× · AI/ML

**Wikidata**: [openalex:W2473285914](https://www.wikidata.org/wiki/openalex:W2473285914)  
**Source**: https://4ort.xyz/entity/workflow-extraction-for-service-operation-using-multiple-unstructured-trouble-tickets