# Why should I trust you? Influence of explanation design on consumer behavior in AI-based services

> Research article (Journal of service management, 2024) · cited 19× · AI/ML

**Wikidata**: [openalex:W4405639027](https://www.wikidata.org/wiki/openalex:W4405639027)  
**Source**: https://4ort.xyz/entity/why-should-i-trust-you-influence-of-explanation-design-on-consumer-behavior-in-ai-based-services