# Why Johnny Can't Unsubscribe: Barriers to Stopping Unwanted Email

> Research article (Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, 2020) · cited 13× · AI/ML

**Wikidata**: [openalex:W3028766067](https://www.wikidata.org/wiki/openalex:W3028766067)  
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