# Why do people avoid and postpone the use of voice assistants for transactional purposes? A perspective from decision avoidance theory

> Research article (Journal of Business Research, 2022) · cited 68× · AI/ML

**Wikidata**: [openalex:W4223491414](https://www.wikidata.org/wiki/openalex:W4223491414)  
**Source**: https://4ort.xyz/entity/why-do-people-avoid-and-postpone-the-use-of-voice-assistants-for-transactional-purposes-a-perspective-from-decision-avoi