# Why are Customers Loyal in Sharing-Economy Services? A Relational Benefits Perspective

> Research article (SSRN Electronic Journal, 2016) · cited 20× · AI/ML

**Wikidata**: [openalex:W2517434630](https://www.wikidata.org/wiki/openalex:W2517434630)  
**Source**: https://4ort.xyz/entity/why-are-customers-loyal-in-sharing-economy-services-a-relational-benefits-perspective