# Why Another Customer Channel? Consumers’ Perceived Benefits and Costs of Voice Commerce

> Research article (Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences, 2020) · cited 39× · AI/ML

**Wikidata**: [openalex:W3005365983](https://www.wikidata.org/wiki/openalex:W3005365983)  
**Source**: https://4ort.xyz/entity/why-another-customer-channel-consumers-perceived-benefits-and-costs-of-voice-commerce