# Why and when firms respond accommodatively to the product-harm crisis: An institutional perspective

> Research article (Journal of Retailing and Consumer Services, 2022) · cited 13× · AI/ML

**Wikidata**: [openalex:W4281611001](https://www.wikidata.org/wiki/openalex:W4281611001)  
**Source**: https://4ort.xyz/entity/why-and-when-firms-respond-accommodatively-to-the-product-harm-crisis-an-institutional-perspective