# Who talks more? How the satisfaction - word of mouth relationship varies across services

> 2010 doctoral thesis by Bodo Lang at University of Otago

**Wikidata**: [Q112158860](https://www.wikidata.org/wiki/Q112158860)  
**Source**: https://4ort.xyz/entity/who-talks-more-how-the-satisfaction-word-of-mouth-relationship-varies-across-services


## References

1. [Source](http://hdl.handle.net/10523/444)