# Who is fit to serve? Person–job/organization fit, emotional labor, and customer service performance

> Research article (Human Resource Management, 2017) · cited 61× · AI/ML

**Wikidata**: [openalex:W2605824522](https://www.wikidata.org/wiki/openalex:W2605824522)  
**Source**: https://4ort.xyz/entity/who-is-fit-to-serve-personjob-organization-fit-emotional-labor-and-customer-service-performance