# Who is Best at Mediating a Social Conflict? Comparing Robots, Screens and Humans

> Research article (Group Decision and Negotiation, 2020) · cited 29× · AI/ML

**Wikidata**: [openalex:W3110037500](https://www.wikidata.org/wiki/openalex:W3110037500)  
**Source**: https://4ort.xyz/entity/who-is-best-at-mediating-a-social-conflict-comparing-robots-screens-and-humans