# When routine calls for information become interpersonally sensitive

> Research article (Pragmatics and Society, 2016) · cited 14× · AI/ML

**Wikidata**: [openalex:W2536225157](https://www.wikidata.org/wiki/openalex:W2536225157)  
**Source**: https://4ort.xyz/entity/when-routine-calls-for-information-become-interpersonally-sensitive