# When algorithms meet emotions: Understanding consumer satisfaction in AI companion applications

> Research article (Journal of Retailing and Consumer Services, 2025) · cited 10× · AI/ML

**Wikidata**: [openalex:W4409003754](https://www.wikidata.org/wiki/openalex:W4409003754)  
**Source**: https://4ort.xyz/entity/when-algorithms-meet-emotions-understanding-consumer-satisfaction-in-ai-companion-applications