# What should we do to enhance your loyalty if you are (dis)satisfied with public transit service?

> Research article (Travel Behaviour and Society, 2021) · cited 17× · AI/ML

**Wikidata**: [openalex:W3203755743](https://www.wikidata.org/wiki/openalex:W3203755743)  
**Source**: https://4ort.xyz/entity/what-should-we-do-to-enhance-your-loyalty-if-you-are-dis-satisfied-with-public-transit-service