# What happens when decision support systems fail? — the importance of usability on performance in erroneous systems

> Research article (Behaviour and Information Technology, 2019) · cited 39× · AI/ML

**Wikidata**: [openalex:W2917425827](https://www.wikidata.org/wiki/openalex:W2917425827)  
**Source**: https://4ort.xyz/entity/what-happens-when-decision-support-systems-fail-the-importance-of-usability-on-performance-in-erroneous-systems