# What happens after the arrival of service robots? Investigating how robotic usage experience facilitates employees’ exploitative and exploratory learning behaviors

> Research article (International Journal of Hospitality Management, 2024) · cited 13× · AI/ML

**Wikidata**: [openalex:W4402925928](https://www.wikidata.org/wiki/openalex:W4402925928)  
**Source**: https://4ort.xyz/entity/what-happens-after-the-arrival-of-service-robots-investigating-how-robotic-usage-experience-facilitates-employees-exploi