# What fuzzy requests bring to frontline employees: An absorptive capacity theory perspective

> Research article (Journal of Retailing and Consumer Services, 2022) · cited 12× · AI/ML

**Wikidata**: [openalex:W4221087134](https://www.wikidata.org/wiki/openalex:W4221087134)  
**Source**: https://4ort.xyz/entity/what-fuzzy-requests-bring-to-frontline-employees-an-absorptive-capacity-theory-perspective