# ‘We (don’t) know how you feel’ – a comparative study of automated vs. manual analysis of social media conversations

> Research article (Journal of Marketing Management, 2015) · cited 43× · AI/ML

**Wikidata**: [openalex:W1483576413](https://www.wikidata.org/wiki/openalex:W1483576413)  
**Source**: https://4ort.xyz/entity/we-dont-know-how-you-feel-a-comparative-study-of-automated-vs-manual-analysis-of-social-media-conversations