# Visual Modality of Engagement: Conceptualization, Typology of Forms, and Outcomes

> Research article (Journal of Service Research, 2023) · cited 25× · AI/ML

**Wikidata**: [openalex:W4385239549](https://www.wikidata.org/wiki/openalex:W4385239549)  
**Source**: https://4ort.xyz/entity/visual-modality-of-engagement-conceptualization-typology-of-forms-and-outcomes