# Vertical Domain Text Classification: Towards Understanding IT Tickets Using Deep Neural Networks

> Research article (Proceedings of the AAAI Conference on Artificial Intelligence, 2018) · cited 13× · AI/ML

**Wikidata**: [openalex:W2807035996](https://www.wikidata.org/wiki/openalex:W2807035996)  
**Source**: https://4ort.xyz/entity/vertical-domain-text-classification-towards-understanding-it-tickets-using-deep-neural-networks