# Using Twitter to Infer User Satisfaction With Public Transport: The Case of Santiago, Chile

> Research article (IEEE Access, 2019) · cited 37× · AI/ML

**Wikidata**: [openalex:W2944813067](https://www.wikidata.org/wiki/openalex:W2944813067)  
**Source**: https://4ort.xyz/entity/using-twitter-to-infer-user-satisfaction-with-public-transport-the-case-of-santiago-chile