# Using Twitter to engage with customers: a data mining approach

> Research article (Internet Research, 2015) · cited 103× · AI/ML

**Wikidata**: [openalex:W1549434744](https://www.wikidata.org/wiki/openalex:W1549434744)  
**Source**: https://4ort.xyz/entity/using-twitter-to-engage-with-customers-a-data-mining-approach