# Using the DEMATEL model to expose core causal items of LibQUAL for improving library service quality: from the perspective of big data

> Research article (Soft Computing, 2019) · cited 22× · AI/ML

**Wikidata**: [openalex:W2971544910](https://www.wikidata.org/wiki/openalex:W2971544910)  
**Source**: https://4ort.xyz/entity/using-the-dematel-model-to-expose-core-causal-items-of-libqual-for-improving-library-service-quality-from-the-perspectiv