# Using Online Customer Reviews to Classify, Predict, and Learn About Domestic Robot Failures

> Research article (International Journal of Social Robotics, 2022) · cited 17× · AI/ML

**Wikidata**: [openalex:W4310990747](https://www.wikidata.org/wiki/openalex:W4310990747)  
**Source**: https://4ort.xyz/entity/using-online-customer-reviews-to-classify-predict-and-learn-about-domestic-robot-failures