# Using Lean to Improve Operational Performance in a Retail Store and E-Commerce Service: A Portuguese Case Study

> Research article (Sustainability, 2022) · cited 30× · AI/ML

**Wikidata**: [openalex:W4280530727](https://www.wikidata.org/wiki/openalex:W4280530727)  
**Source**: https://4ort.xyz/entity/using-lean-to-improve-operational-performance-in-a-retail-store-and-e-commerce-service-a-portuguese-case-study