# Using a comprehensive DEMATEL-ISM-MICMAC and importance–performance analysis to study sustainable service quality features

> Research article (Journal of economic and administrative sciences., 2024) · cited 13× · AI/ML

**Wikidata**: [openalex:W4390747799](https://www.wikidata.org/wiki/openalex:W4390747799)  
**Source**: https://4ort.xyz/entity/using-a-comprehensive-dematel-ism-micmac-and-importanceperformance-analysis-to-study-sustainable-service-quality-feature