# User profiling and satisfaction inference in public information access services

> Research article (Journal of Intelligent Information Systems, 2021) · cited 18× · AI/ML

**Wikidata**: [openalex:W3192476286](https://www.wikidata.org/wiki/openalex:W3192476286)  
**Source**: https://4ort.xyz/entity/user-profiling-and-satisfaction-inference-in-public-information-access-services