# Useful chatbot experience provides technological satisfaction: An emerging market perspective

> Research article (South African journal of information management, 2021) · cited 25× · AI/ML

**Wikidata**: [openalex:W3165559282](https://www.wikidata.org/wiki/openalex:W3165559282)  
**Source**: https://4ort.xyz/entity/useful-chatbot-experience-provides-technological-satisfaction-an-emerging-market-perspective