# Unveiling the role of congruity in service robot design and deployment

> Research article (International Journal of Contemporary Hospitality Management, 2024) · cited 23× · AI/ML

**Wikidata**: [openalex:W4396557251](https://www.wikidata.org/wiki/openalex:W4396557251)  
**Source**: https://4ort.xyz/entity/unveiling-the-role-of-congruity-in-service-robot-design-and-deployment