# Unravelling the potential of social media data analysis to improve the warranty service operation

> Research article (Industrial Management & Data Systems, 2023) · cited 13× · AI/ML

**Wikidata**: [openalex:W4320730753](https://www.wikidata.org/wiki/openalex:W4320730753)  
**Source**: https://4ort.xyz/entity/unravelling-the-potential-of-social-media-data-analysis-to-improve-the-warranty-service-operation