# Unfolding the recipes for conflict resolution during the new service development effort

> Research article (Journal of Business Research, 2016) · cited 17× · AI/ML

**Wikidata**: [openalex:W2316973495](https://www.wikidata.org/wiki/openalex:W2316973495)  
**Source**: https://4ort.xyz/entity/unfolding-the-recipes-for-conflict-resolution-during-the-new-service-development-effort